MEMBERSHIP AGREEMENT / TERMS OF USE
Please read these Terms of Use carefully before using this website.
All users who access, browse, register on, or make purchases through this website are deemed to have accepted the following terms and conditions.
This website and all connected pages are owned and operated by Tonewood Turkey (“Company”). By using the services offered on this website, you (“User”) agree that you are legally capable of entering into binding agreements under the laws applicable to you, that you are at least 18 years old, and that you have read, understood, and accepted these terms.
This agreement is effective for an indefinite period and governs the rights and obligations of the parties with respect to the use of the website and its services. By accepting this agreement electronically or in writing, the parties agree to perform their respective obligations fully, accurately, and in a timely manner.
The Company reserves the right to make changes at any time to the prices, products, services, and content offered on the website.
The Company undertakes to make the services covered by this agreement available to the User, except in cases of technical failure, maintenance, force majeure, or other circumstances beyond reasonable control.
The User agrees not to reverse engineer the website, attempt to access its source code, interfere with its technical infrastructure, or take any action aimed at compromising the security, integrity, or functionality of the website. The User accepts full responsibility for any damages arising from such actions and acknowledges that legal action may be taken where necessary.
The User is solely responsible for any damages arising from incomplete, inaccurate, or outdated information provided during registration or use of the website. The Company reserves the right to suspend or terminate the User’s account without prior notice if false or misleading information is provided or if this agreement is violated.
For the purpose of improving website performance, ensuring security, and complying with legal requirements, certain technical data may be collected, including but not limited to the User’s IP address, internet service provider information, access date and time, pages visited, and referring website address. By using the website, the User acknowledges and accepts such collection.
The User agrees not to create, publish, upload, or share any content or communication on or through the website that is unlawful, misleading, abusive, defamatory, obscene, pornographic, invasive of privacy, infringing on intellectual property rights, or otherwise harmful to third parties. In such cases, the Company reserves the right to suspend or terminate the relevant account and to cooperate with competent authorities where required by law.
Any relationship between Users and third parties is the sole responsibility of those parties. The Company is not responsible for disputes, damages, or liabilities arising from such relationships.
All registered or unregistered intellectual property rights appearing on this website, including but not limited to trade names, business names, trademarks, logos, designs, texts, photographs, product descriptions, graphics, methods, and other content, belong to the Company or the relevant rights holder and are protected under applicable national and international laws.
Accessing this website or using the services provided herein does not grant the User any right, title, or license to any intellectual property on the website.
No content on this website may be copied, reproduced, republished, uploaded, transmitted, distributed, displayed, translated, or otherwise used, in whole or in part, without the prior written consent of the Company. In the event of infringement, the User shall be liable for all direct and indirect damages, costs, claims, legal fees, and other liabilities arising therefrom.
The Company will not disclose personal information provided by Users through the website to third parties except as set out in this agreement, the Privacy Policy, or where required by law.
Personal information may include, but is not limited to, the User’s full name, address, phone number, email address, billing and shipping details, and other information capable of identifying the User (“Confidential Information”).
Subject to applicable law and the User’s consent where required, the Company may use the User’s contact details, demographic information, and purchasing information for purposes such as order processing, customer support, promotional communication, campaigns, newsletters, and service improvements.
The User has the right to withdraw consent for marketing communications at any time. Upon receipt of such request, the Company will process it within a reasonable period in accordance with applicable law.
Confidential Information may be disclosed to competent public authorities only where such disclosure is legally required.
To the fullest extent permitted by applicable law, the services and content provided on this website are offered on an “as is” and “as available” basis.
The Company makes no express or implied warranties regarding uninterrupted access, error-free operation, merchantability, fitness for a particular purpose, or non-infringement, except where such warranties cannot be excluded under applicable law.
The Company does not guarantee that the website will always be free from technical issues, delays, interruptions, viruses, or other harmful components, although reasonable precautions are taken.
The User must provide accurate, complete, and up-to-date registration information. Failure to do so may result in suspension or termination of the account without prior notice.
The User is solely responsible for maintaining the confidentiality and security of account credentials, including passwords, and for all activities carried out through their account.
The Company shall not be liable for losses arising from unauthorized access, password misuse, data loss, or security breaches caused by the User’s failure to protect account information.
Neither party shall be held liable for failure or delay in performing its obligations under this agreement where such failure or delay results from events beyond its reasonable control, including but not limited to natural disasters, fire, war, civil unrest, strikes, lockouts, epidemics, pandemics, infrastructure failures, internet outages, power interruptions, governmental actions, or carrier-related disruptions (“Force Majeure”).
During the existence of a Force Majeure event, the rights and obligations of the parties shall be suspended to the extent affected by such event.
If any provision of this agreement is found to be invalid, illegal, or unenforceable in whole or in part, the remaining provisions shall remain in full force and effect.
The Company reserves the right to amend these Terms of Use, the services offered on the website, and any related policies at any time, in whole or in part.
Any changes shall become effective upon publication on the website unless otherwise stated. It is the User’s responsibility to review the current terms regularly. Continued use of the website after such changes constitutes acceptance of the revised terms.
Any notice to be given under this agreement may be sent to the Company through its published contact details and to the User through the email address provided during registration.
The User accepts that the email address provided during registration is valid for notification purposes and undertakes to notify the Company in writing of any changes. Unless such notification is made, notices sent to the registered email address shall be deemed valid.
In the event of any dispute arising from the use of this website or this agreement, the Company’s books, records, system logs, electronic records, database records, commercial records, and server logs shall constitute admissible evidence to the extent permitted by applicable law.
This agreement shall be governed by the laws applicable to the Seller’s registered place of business, unless mandatory consumer protection laws in the User’s country of residence require otherwise.
For disputes arising out of or relating to this agreement, the courts and enforcement offices of Istanbul, Türkiye shall have jurisdiction, unless otherwise required by applicable consumer protection legislation.
Dear Customers, Potential Customers and Website Visitors, As {TITLE GOES HERE} ("" or "Company"), we attach great importance to the protection of your personal data. In this context, in accordance with the Personal Data Protection Law No. 6698 ("LPPD"), we would like to inform you about your personal data and processing processes as the "data controller".
WHAT ARE YOUR PERSONAL DATA PROCESSED?
Your identity information (Name Surname, Date of Birth, TR ID Number)
Your contact information (Address, email address, telephone number)
Details regarding your use of the Site (your behavior on the Site, your transactions, your preferences, products visited, etc.)
Your Username and Password, specifically assigned to you
Your company information (Company name, phone number, address)
With the establishment of the ………Contract;
Your identity information (Name Surname, Date of Birth, TR ID Number)
Your contact information (Address, email address, telephone number)
If you request an invoice, please share it with us (Turkish ID Number, Tax ID Number)
If you pay by credit card, it will be processed to be sent to the Payment Institution.
If you select Money Order as the Payment Method, Bank Iban and information about the Bank you use,
If You Are a User;
Your Username and Password, specifically assigned to you
Your company information (Company name, phone number, address)
Records of services provided by our company (Request and Complaint Management)
Records created with the form received regarding your complaints
If you are a user, the purpose of holding the title of data processor within the framework of the electronic commerce system we provide is ………. information about your customers, which is only created by storing and using the system without determining the purposes and means of processing,
If You Give Permission for Electronic Commercial Communications;
Your identification information (name and surname)
Your contact information (address, email address, telephone number)
Details regarding your use of the Site (your behavior on the Site, transactions, preferences, products visited, etc.)
Your information essential for marketing (Demographic member/user/customer information such as date of birth, site usage, shopping habits, address and habits, shopping habits-preferences, likes and related comments regarding all kinds of products and services, campaigns, surveys, etc. utilized and their contents, invoice contents, payment methods (cash, credit card, etc.) and payment details (installment amount, etc.), old and new mobile/home/work telephone/fax numbers, e-mail addresses, identification information (cookies, web browser signals-information, IP, beacon, wired-wireless network connection information, etc.),
PURPOSES OF PROCESSING YOUR PERSONAL DATA
Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data;
General Objectives:
If you contact us, we will provide you with your identity and contact information in order to resolve your problems and complaints and to contact you regarding this when necessary.
Your identity, contact, invoice and shopping information in order to fulfill our obligations arising from the legislation, authorized and authorized public institutions and organizations and other legal obligations, especially information security,
Your identity, contact, invoice and shopping information for the purpose of exercising all kinds of rights of lawsuit, response and objection against official institutions and organizations such as courts, enforcement offices and arbitration boards in disputes arising from the contract,
Your identity and contact information so that the records we create for you in our system can be distinguished from the records of other customers and to enable you to benefit from post-sale operational processes without presenting an invoice/receipt.
If you request an invoice, your identity and billing information so that the invoice can be issued,
If you want to make your payment by credit card, your credit card information is required in order to receive payment (credit card information is transferred to the payment institution without being recorded).
Your identity, shopping and billing information in order to fulfill our storage obligations arising from the legislation.
If You Are a User,
In order to improve our product and respond to your requests immediately, within the scope of the User Complaint and Request Form,
In case it is provided to you to track regular payments, make arrangements with your account information and manage your Electronic Commerce environment,
If you are a user, to ensure the operation of your e-commerce site and the sales you make,
In order to manage your requests within the scope of the service provided and to ensure the best possible electronic commerce of the Users with the best service principle,
In order to manage your electronic commerce site with the business partners on the website or to whom we transfer your data upon your request,
If You Consent to Electronic Commercial Communications
We process your identity, communication, shopping and marketing information in order to create/carry out general or personalized campaigns, advantages, promotions, advertisements, information, marketing activities and to carry out all kinds of commercial communication activities for you.
COLLECTION METHOD AND LEGAL REASON OF YOUR PERSONAL DATA
Your personal data is processed by {TITLE COMING HERE} within the framework of your Electronic Commercial Communications Permission obtained through automatic methods or electronic systems, together with your transactions, requests and complaints through the Site or your shopping, all kinds of shopping, collection, delivery, transaction, survey filling on the Site.
As {TITLE COMES HERE}, we collect your personal data; regarding the ……… processes on the Site, based on the legal reasons of "data processing is necessary for the establishment and execution of the contract", "fulfillment of legal obligation" and "data processing is mandatory for the legitimate interests of the data controller"; regarding our storage obligations arising from the legislation, based on the legal reason of "fulfillment of legal obligation"; in case you are a User, based on the reason of "data processing is necessary for the establishment and execution of the contract", in terms of following up on your requests and complaints, based on the legal reason of "data processing is mandatory for the exercise of the right", in case you give your Electronic Commercial Communication Permission and based on the legal reason of express consent for the purpose of offering you new services with your Business Partners.
Existence of explicit consent; It must be clearly stipulated in other legislation to which our Company is subject,
The processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of a contract, to be able to provide the requested products and services and to fulfill the requirements of the contracts you have concluded,
It is mandatory to fulfill the legal obligation,
It has been made public by the relevant person himself,
Data processing is mandatory for the establishment, exercise or protection of a right,
Data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person.
Having your explicit consent; Personal data other than health, without explicit consent in cases stipulated by law,
Personal data related to health may only be disclosed by persons or authorized institutions and organizations under a confidentiality obligation, without the explicit consent of the person concerned, for the purposes of protecting public health, providing preventive medicine, medical diagnosis, treatment and care services, planning and managing health services and their financing.
TRANSFER OF YOUR PERSONAL DATA
{TITLE GOES HERE} as your personal data;
With business partners and service providers located in Turkey and abroad (call center, personal data collection service through devices, marketing consultancy, database, electronic messaging service providers, consultancy, etc. companies) or abroad if the servers of our business partners located in Turkey are located abroad, for purposes such as receiving services such as information technologies, marketing activities, or consultancy that require expertise, etc., and receiving product and service support in personal data collection processes,
With our dealers and business partners to resolve your purchases and all other product requests you make through the site,
The permission you give to our business partners who are on our site and whose services we offer and from whom we want to receive service.
In order to fulfill our obligations to provide information, documents and other related obligations to authorized and authorized public institutions and organizations and judicial authorities and to exercise our legal rights such as the right to sue and respond, we provide the information requested from us to these institutions, organizations and authorities.
If you make your payment by credit card, we transfer your credit card information to third parties providing the service, such as the relevant bank, electronic payment institution, etc., without it being recorded by ………….
YOUR RIGHTS
In accordance with Article 11 of the Law; through the methods in the "Communication" section of this Policy.
To learn whether your Personal Data is being processed,
Request information regarding your Personal Data if it has been processed,
To learn the purpose of processing Personal Data and whether they are used in accordance with their purpose,
To know the third parties to whom your Personal Data is transferred, either domestically or abroad,
Request correction of your Personal Data if it is processed incompletely or incorrectly,
Request the deletion or destruction of your Personal Data within the framework of the conditions stipulated in the KVKK legislation.
Request notification to third parties to whom your Personal Data has been transferred,
Object to a result that is detrimental to you as a result of the analysis of processed data exclusively through automated systems.
If you suffer damage due to the unlawful processing of your Personal Data, you have the right to demand compensation for this damage.
COMMUNICATION
You can send your applications to the e-mail address assigned for the application procedure in question by ………. as the Data Controller, from your registered e-mail address on the System, or to the address of ……….. stated below in writing (We would like to remind you that in cases where the relevant request must be made in a specific procedure by law, the procedure in question must be complied with.)
Address:
Telephone: